GenealogyBank: Accessing Your Account

GenealogyBank: Accessing Your Account

This guide will help you access your GenealogyBank account. Note that while FamilySearch.org offers helpful record links and resources, this guide focuses specifically on accessing your existing GenealogyBank account outside of the FamilySearch.org platform.

Steps to Access Your GenealogyBank Account:

1. Open a Web Browser: Start by opening your preferred web browser (e.g., Chrome, Firefox, Safari).
2. Navigate to GenealogyBank: In the address bar of your browser, type in the GenealogyBank website address: www.genealogybank.com and press Enter.
3. Locate the "Sign In" or "Log In" Button: On the GenealogyBank homepage, look for a button or link that says either "Sign In" or "Log In." This is usually located in the upper right-hand corner of the screen, but it can vary slightly depending on website updates.
4. Click the "Sign In" or "Log In" Button: Click on the button or link you found in the previous step. This will take you to the login page.
5. Enter Your Credentials: On the login page, you will be prompted to enter your login credentials. This typically consists of:
   • Email Address or Username: Enter the email address or username you used when you created your GenealogyBank account.
   • Password: Enter the password associated with your account. Important: Passwords are case-sensitive, so ensure you enter it correctly.
6. Check the "Remember Me" Box (Optional): If you are using a personal device and want the website to remember your login information for future visits, you can check the "Remember Me" or similar box. Caution: Avoid using this option on public or shared computers.
7. Click the "Sign In" or "Log In" Button: After entering your credentials, click the "Sign In" or "Log In" button located below the password field.
8. Account Access: If your login credentials are correct, you will be redirected to your GenealogyBank account dashboard or main page. From here, you can start your research using GenealogyBank's resources.
9. Troubleshooting Login Issues:
   • Forgotten Password: If you have forgotten your password, look for a "Forgot Password" or "Reset Password" link on the login page. Click this link and follow the instructions to reset your password. You will typically need to provide the email address associated with your account.
   • Incorrect Credentials: If you are sure you are using the correct password, double-check that the Caps Lock key is not accidentally engaged. If problems persist, reset your password.
   • Account Issues: If you are still having trouble logging in, contact GenealogyBank's customer support directly through their website for assistance.

This process is done completely outside of FamilySearch.org but may help you find records to add to your FamilySearch tree.